Privacy Policy

Last updated: 21 July 2025

This Privacy Policy explains how Team ZX1 Ltd collects, uses, stores, and protects your personal data in compliance with the UK GDPR, Data Protection Act 2018, and EU GDPR (where applicable).

1. Who We Are

  • Company Name: Team ZX1 Ltd
  • Company Number: 03534592
  • Office Address: Unit 8, Millbrook Business Park, Sybron Way, Crowborough, East Sussex, TN6 3JZ, UK
  • Email: info@team-zx1.com

2. What Data We Collect

  • Name, email address, phone number
  • Billing and shipping addresses
  • Payment and transaction information (processed securely)
  • IP address and browser data (via cookies)

3. How We Use Your Data

  • To process and ship your orders
  • To communicate with you about your order or enquiry
  • To improve our website, services, and marketing
  • To comply with legal obligations

4. Data Sharing

We do not sell your data. We may share it with:

  • Trusted service providers (e.g. couriers, payment processors)
  • Authorities where legally required

5. Cookies

Our site uses cookies to enhance your experience and track analytics. For full details, see our Cookie Policy.

6. Data Security

We implement appropriate security measures to protect your data from unauthorized access, alteration, or disclosure.

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data (where permitted)
  • Withdraw consent at any time

8. Contacting the ICO

If you have concerns about how we handle your data, you have the right to lodge a complaint with the UK Information Commissioner’s Office: https://ico.org.uk

9. Contact Us

  • Email: info@team-zx1.com
  • Phone: 01892 669828
  • Address: Unit 8, Millbrook Business Park, Sybron Way, Crowborough, East Sussex, TN6 3JZ, UK