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Delivery and Returns

We will be sending our products via a courier service as from 1st May 2012. The booking in process means that the delivery may not be next day as before but the system is trackable and therefore more user friendly for us all.

For delivery of product outside the UK please contact us on 01892 669828. info@team-zx1.com

Returns

RETURNS - Goods which prove unsuitable may be returned for refund, credit or exchange if they are returned to ourselves within 7 days of receipt. Subject to the following conditions:

· Items are returned carriage paid.

· Items are received in a resalable condition.

· Items should be returned unused in their original condition in order to secure a refund.

· Items are returned complete with all packaging in good condition.

· All returns are to be accompanied by the senders name and address, account number, order reference number (these are found on the invoice), and reason for return. Please help us to help you.

· We cannot accept responsibility for returned parcels which are undelivered, please retain your proof of postage etc., you may require it on the event of a claim with your carrier.

Team ZX1 will only accept returns that are still in orignal packaging and unopened. Please discuss with Stuart or Sandra.

Telephone us on 01892 669828

DELIVERY POLICY - Every effort will be made to deliver the goods as soon as possible after your order has been accepted, and in any event within the time stipulated. However, we will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. In this case, we may inform you of the delay and the reason for the delay as soon as is practical.